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How often should steps update on tracker?

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‎03-24-2016 21:31

‎03-24-2016 21:31

I just started using my new Surge this evening.  One thing that I noticed is that the steps do not seem to be updated on the tracker in real time.  I got up from a chair that I was sitting in and took note of the number of steps that I had.  I then went downstairs.  When I got downstairs, I had the exact same number of steps as when I started.  Should the tracker be showing the steps in real time?

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‎03-25-2016 05:27

‎03-25-2016 05:27

Pretty much. There may be a lag of a second or two but I've never noticed more than that. Of course, other things will impact the step count such as holding hand rails on stairs or pushing a trolley.

 

Personally, I find the Surge slightly less responsive as I walk round the house. I guess I have a more purposeful stride when I'm out and about.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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