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How to sync with my Honor 5C

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‎06-23-2018 10:33 - last edited on ‎06-29-2018 10:18 by Moderator Alum

‎06-23-2018 10:33 - last edited on ‎06-29-2018 10:18 by Moderator Alum

can any one tell me if I can connect my surge to my Honor 5c 

 

Moderator edit: Updated subject for clarity.

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‎06-23-2018 11:17

‎06-23-2018 11:17

You can check the list here

https://www.fitbit.com/devices

Community Council Member

Wendy | CA | Moto G6 Android

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‎06-29-2018 10:29 - edited ‎06-29-2018 10:30

In response to WendyB

‎06-29-2018 10:29 - edited ‎06-29-2018 10:30

Hi @Simon85! It's great to see that you've visited the Fitbit Community! Thanks for sharing this link @WendyB. Cat Very Happy

 

I'd like to help you with this inquirie you have! This specific model or the Huawei family is not in the list of compatible devices with Fitbit. Smiley Embarassed

 

honor compatibility.PNG

 

Sorry for the inconvenience, but we need to be really sure that the Fitbit App will be running flawless, before adding it to the official list.

 

You can try these steps to make them connect, some users have reported to be able to sync and use call and text notifications in different Android devices that are not in our list, when they update to the latest software. But you'll have to try, as for better practices it's best to sync with a compatible device.

 

In case that you want to use your PC or laptop you will find the information on how to do it here. 

 

Hope this helps! Smiley Happy

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