05-02-2017
12:39
- last edited on
05-04-2017
10:48
by
YojanaFitbit
05-02-2017
12:39
- last edited on
05-04-2017
10:48
by
YojanaFitbit
Hello I can't seem to find out which button I should use to turn on the notification so I can see a phone call coming
Moderator edit: Clarified subject.
05-02-2017 20:19
05-02-2017 20:19
Welcome to the forums!
Open up the app on your phone. Tap on the account Icon upper right. Tap the devices and scrol down to see notification. Tap it and do what you need
Hope to see you around!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
05-02-2017 20:20
05-02-2017 20:20
You also might want to read the manual
Its here:
http://help.fitbit.com/resource/manual_surge_en_US
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
05-04-2017 10:47
05-04-2017 10:47
Great day to be a Fitbit user! Thanks for joining us @Fitnessvasa.
I noticed that @WendyB has offered a few suggestions to help resolve your issue. If so, I invite you to mark this post as the solution. Marking posts as solutions is a great way of thanking another community member, while also highlighting their solution; so that it may be discovered more easily by other community member's facing the same questions or issues as you. You can read more about Accepted Solutions
If this didn't resolve your inquiry, I’ll be more than glad to lend you a hand with that!
Please keep me posted!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
05-04-2017 11:32
05-04-2017 11:32
05-05-2017 10:17 - edited 05-05-2017 10:20
05-05-2017 10:17 - edited 05-05-2017 10:20
Hi @Fitnessvasa! Thanks for getting back, sorry to see that you're still having issues with your Surge notifications.
I'd like to know which device you're using and when was the last time that your Fitbit Surge synced with your phone. If you're using a compatible device with Fitbit, check the requirements and follow these troubleshooting steps to enable notifications on your Surge. In case that you encounter any error, please let me know.
I'll be around!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
05-05-2017 12:50
05-05-2017 12:50
05-06-2017 10:05
05-06-2017 10:05
Hello,
Just wanted you to know that I forgot that I changed my carrier that's why it wasn't working.
I call support and realize my Fitb had not been set up.
Now everything is working
05-08-2017 08:35
05-08-2017 08:35
Excellent! @Fitnessvasa thanks for letting me know that you're all set!
I dont' know if you're familiar with our Discussions board, there is a really good chance for you to like it. In case that you haven't do so, check it out! You might be interested in these topics: Marathon Training or How do you break out of your sedentary lifestyle?
Enjoy your Fitbit and hope to see you around in our Discussions board more often!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.