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How to turn on notifications on Surge

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Hello I can't seem to find out which button I should use to turn on the notification so I can see a phone call coming

 

Moderator edit: Clarified subject.

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8 REPLIES 8

Welcome to the forums!

 

Open up the app on your phone. Tap on the account Icon upper right. Tap the devices and scrol down to see notification. Tap it and do what you need

 

Hope to see you around!

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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You also might want to read the manual

 

Its here:

http://help.fitbit.com/resource/manual_surge_en_US

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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Great day to be a Fitbit user! Thanks for joining us @FitnessvasaSmiley Very Happy

 

I noticed that @WendyB has offered a few suggestions to help resolve your issue. If so, I invite you to mark this post as the solution. Marking posts as solutions is a great way of thanking another community member, while also highlighting their solution; so that it may be discovered more easily by other community member's facing the same questions or issues as you. You can read more about Accepted Solutions

 

If this didn't resolve your inquiry, I’ll be more than glad to lend you a hand with that!


Please keep me posted!

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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My Fitbit is not working the time is behind. I am just about giving up on the Fitbit

Sent from my iPhone
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Hi @Fitnessvasa! Thanks for getting back, sorry to see that you're still having issues with your Surge notifications. Cat Frustrated

 

I'd like to know which device you're using and when was the last time that your Fitbit Surge synced with your phone. If you're using a compatible device with Fitbit, check the requirements and follow these troubleshooting steps to enable notifications on your Surge. In case that you encounter any error, please let me know.

 

I'll be around! Smiley Wink

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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I do have the notification on but it's not working

Sent from my iPhone
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Hello,

 

Just wanted you to know that I forgot that I changed my carrier that's why it wasn't working.

 

I call support and realize my Fitb had not been set up. 

 

Now everything is working

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Excellent! @Fitnessvasa thanks for letting me know that you're all set!

 

I dont' know if you're familiar with our Discussions board, there is a really good chance for you to like it. In case that you haven't do so, check it out! You might be interested in these topics: Marathon Training or How do you break out of your sedentary lifestyle?

 

Enjoy your Fitbit and hope to see you around in our Discussions board more often! Smiley Very Happy

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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