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Incorrect time showing on new Fitbit surge

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‎04-28-2016 03:33

‎04-28-2016 03:33

I have followed all the instructions and am now on Gmt +1 London time zone but my watch is still showing American time? What else can I do? I have synced it with my phone too.
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‎04-29-2016 06:14

‎04-29-2016 06:14

Welcome to the Community @Janellequayle. If your Surge is not showing the correct time, I recommend changing your timezone to a complete different one, sync your tracker, put the correct time and sync your tracker one more time. You can do this by following these steps by doing the following from your iOS Fitbit app:

 

1. Tap account
2. Tap Advanced Settings
3. Checked your timezone

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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