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Incorrect time

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‎01-12-2016 09:47

‎01-12-2016 09:47

My surge is showing an incorrect time. Battery had run down but is now recharged. How do I fix it?
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2 REPLIES 2

‎01-12-2016 09:52

‎01-12-2016 09:52

Synchronising it with your normal device should sort it out since time on the tracker is set from the server.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎01-13-2016 12:30

‎01-13-2016 12:30

I hope you're doing great @Genowaldron!  Allow me to help, just as @MikeF mentioned you should try syncing your tracker and the time should be automatically updated, if you're experiencing syncing issues you can take a look at this article in order to get it fixed, however this also can be related to the timezone, If your timezone is set automatically on your mobile device your Surge will have the same time that your phone has, if you are syncing with a computer you can check the timezone on your personal info.

 

Hope it helps! Keep me posted :D. 

 

Magin | Community Moderator, Fitbit

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