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Issues syncing Surge to iphone

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‎01-12-2016 11:51

‎01-12-2016 11:51

For some reason my surge won't sync data onto my iPhone. It syncs to my iPad though. I have updated iOS, Fitbit app and checked Bluetooth etc. I suspect it might be an apple problem but doesn't anyone have any advice
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‎01-12-2016 11:58

‎01-12-2016 11:58

Are you turning the iPad Bluetooth off so your phone can get a look in? The tracker can only talk to one Bluetooth device at a time.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

Best Answer

‎01-12-2016 14:58

In response to MikeF

‎01-12-2016 14:58

Awesome - thanks! I didnt even think of that!

Ive turned off ipad bluetooth and fitbit is syncing perfectly on my phone now.

 

cheers

View best answer in original post

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2 REPLIES 2

‎01-12-2016 11:58

‎01-12-2016 11:58

Are you turning the iPad Bluetooth off so your phone can get a look in? The tracker can only talk to one Bluetooth device at a time.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer

‎01-12-2016 14:58

In response to MikeF

‎01-12-2016 14:58

Awesome - thanks! I didnt even think of that!

Ive turned off ipad bluetooth and fitbit is syncing perfectly on my phone now.

 

cheers

Best Answer
0 Votes