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Issues

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‎04-04-2017 12:21

‎04-04-2017 12:21

Battery will not hold a charge for more than half a day.

The band is coming away from the screen & the screen itself is delaminating I think a spark may have landed on it while welding. I usually take it off but then it developed a crack and I never hit it or dropped it?

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‎04-04-2017 14:59

‎04-04-2017 14:59

Welcome to the forums!

 

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...


Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If it doesn't help Contact Support
http://help.fitbit.com/?cu=1

 

Hope to see you around the forums! Join in on the discussions forums!

Community Council Member

Wendy | CA | Moto G6 Android

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