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Lap data lost

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‎06-03-2016 20:20

‎06-03-2016 20:20

Hi,

 

I am using Surge. I have tracked my runs via Lap Run last week. At the end of run, it showed me the lap summary (though there is no GPS found as the run is in a parking).  But now, I am not able to see that lap data. All it shows is heartrate for that run.

 

how to get lap data for last week run? wont the lap data not shown unless there is GPS ? My other runs have GPS found, and they are showing lap data.

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‎06-13-2016 06:49

‎06-13-2016 06:49

Hello my friend @razendra, welcome to the Fitbit Community Smiley Very Happy! You're righ, it won't show the lap unless there is GPS.

 

Thank you for your suggestion. We're constantly striving to improve Fitbit products and services, and we very much appreciate all of the input we receive from our customers. The best place to make your voice heard is the Ideas board on our community, which our product development teams consult regularly to ensure we're delivering on what our customers need and want. Take a moment to visit and give us your feedback. 

If you find that a similar suggestion has already been made by another member of the community, you can vote for their idea and add your comments. Our product team looks forward to reading and incorporating your suggestions into future versions of Fitbit trackers and apps. 

 

 

Happy stepping!

Maria | Community Moderator, Fitbit


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