07-31-2016 18:01
07-31-2016 18:01
I have had my new fitbit for literally no more than a few weeks and I rarely take it off but somehow the little rubber band which keeps the excess bit of the strap tucked in has fallen off. No idea how this has happened. Anyone had this happen and is there a way to get a replacement? Figure must have been a dud in the factory, and am on the move at the moment so not keen on sending my watch off. Any ideas? Thank you!
08-01-2016 03:13
08-01-2016 03:13
Hi @LogicalHarm
As its out the hands of the most awesome community,
Feel free to contact the Fitbit Support Team: India | United Kingdom | United States
Optionally check out Returns & Warranty before contacting support.
08-01-2016 05:23
08-01-2016 05:23
Thanks! Have contacted them and waiting on a reply - hope it is fuss free!
You have been amazing, thank you!
08-01-2016 06:09