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Lost watch band clasp - replacement?

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I have had my new fitbit for literally no more than a few weeks and I rarely take it off but somehow the little rubber band which keeps the excess bit of the strap tucked in has fallen off. No idea how this has happened. Anyone had this happen and is there a way to get a replacement? Figure must have been a dud in the factory, and am on the move at the moment so not keen on sending my watch off. Any ideas? Thank you!

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Hi @LogicalHarm

 

As its out the hands of the most awesome community,

 

Feel free to contact the Fitbit Support Team: India | United Kingdom | United States

Optionally check out Returns & Warranty before contacting support.

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Thanks! Have contacted them and waiting on a reply - hope it is fuss free!

 

You have been amazing, thank you!

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Hope you'll get a reply soon.

 

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