05-08-2016 17:31
05-08-2016 17:31
I posted this yesterday but really need to find out if it is just my Surge or if anyone else is having this issues. Since the latest update I have lost my map after any form of exercise. i checked both iphone (which is an iphone 5) as well as my laptop and neither are showing my maps after any exercise. I have all the other information that would be there, except for the map and the miles tracked. I see the heart rate, calories,etc. burned burned but there is nothing for the map.
Is this a problem for anyone else?
05-24-2016 07:24
05-24-2016 07:24
Hello @gregorydesign, good to see you in our community. This is odd as your map should be displayed on your activities. My recommendation is to make sure that the exercise you are doing has the ability to be tracked through GPS as not all the activities tracked by your Surge has this option. The Surge includes a GPS receiver to track your route during several activities, including Free Run, Lap Run, Walk, Bike, and Hike. On your dashboard, GPS data is shown in a map view along with the stats tracked during the activity.
In case your Surge is recognizing automatically your exercise, note that this feature dosn't include GPS and therefore, the map wont be available.
Hope this helps and keep me posted how it goes.
"Great things are done by a series of small things brought together.” What's Cooking?