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My Device Will not sync and update

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‎11-15-2018 03:55

‎11-15-2018 03:55

can anyone help me my surge device will not sync and update so i cannot use it 

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‎11-15-2018 05:56

‎11-15-2018 05:56

The usual things to try when you get syncing issues are:

 

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