Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My Surge won't stop vibrating

Replies are disabled for this topic. Start a new one or visit our Help Center.
Hi there, my surge won't stop vibrating. Seriously a major problem. I've reset multiple times and it doesn't want to play ball.

What is going on here? Please get in contact with me as this is so not acceptable. I have had the surge for 2 days only.
Best Answer
0 Votes
1 REPLY 1

No-one will 'get in contact' with you from this forum since it primarily a user-to-user support environment and you really wouldn't want the rest of us turning up on your doorstep! ;).

 

It sounds like you have a bit of a problem and if the catch-all reset hasn't fixed it then you would probably be best served by exchanging the device for a working one at the place you purchased it. If this isn't possible for some reason then contacting support is probaly your second option. You never know, they may have a work-around for you to try or they may be able to authorise a replacement if they decide that's required.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes