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My Surge

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‎10-17-2017 10:14

‎10-17-2017 10:14

My Surge has refused to Sync and all my day workout is there. Any assistance

GWK
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2 REPLIES 2

‎10-17-2017 11:41

‎10-17-2017 11:41

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎10-18-2017 02:38

In response to WendyB

‎10-18-2017 02:38

i restarted both the phone and fit bit and it worked. thanks
GWK
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