help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

My dashboard is recording the wrong date for exercise and steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-01-2016 00:01

‎03-01-2016 00:01

When I go into my dashboard the dates are incorrect. For example, the steps I walked on Friday last week are listed for Thursday, on Saturday I did not wear my Surge but that has shown up as Friday. The steps and exercise I did on Sunday are listed for Saturday. Likewise for yesterday - they are listed for Sunday. And today's steps are listed for yesterday. How do I change this, and then make sure it does not happen again?

Best Answer
0 Votes
1 REPLY 1

‎03-03-2016 03:58

‎03-03-2016 03:58

@MandzNZ Welcome to our Fitbit Community! It's weird that your Surge is not showing your steps and stats on the correct day. I recommend verifying your time zone since the day might be wrong on your Dashboard settings. After this, restart your tracker so it gets refreshed internally and recognizes the correct day.

 

Keep me posted on the outcome my friend and I'll be around! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer
0 Votes