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My distance tracking is off

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‎07-28-2016 20:11

‎07-28-2016 20:11

Since mid July , my regular route is not being tracked in correctly. Something seems to be off with the gps tracking. I did a test for the last week with map my walk on my iPhone and it confirmed that i am seeing differences. Is this an app issue?
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‎08-02-2016 04:37

‎08-02-2016 04:37

@Athomas01 A warm welcome to our Fitbit Community! Seems odd that your distance is not being tracked accurately. I'd like you to make sure that your iOS device has the most recent app version installed since a new update was released a couple of weeks ago. If you do have the recent app version, try logging out of the app, turn off you phone and turn it back on. Once this has been done, open the app and try another exercises as a test.

 

Keep me posted on the outcome my friend and I'll be around! Smiley Happy

JuanJo | Community Moderator

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