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Fitbit Surge

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‎06-29-2016 17:43

‎06-29-2016 17:43

I am having problems with my Fitbit Surge. I plug it in and it will not take a charge. The green lights will not even come on.
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‎06-29-2016 18:27

‎06-29-2016 18:27

mine did the same this morning aswell, also lost 2 hours in time, I've managed to get it to charge, but I couldnt send an email from my phone either, so maybe something was out or some crap , trying to force a download as per usual, done the same old thing of resetting it. SO sick of it not downloading itself, goodluck.

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‎08-02-2016 06:06

‎08-02-2016 06:06

Welcome to the Fitbit Community @1rose and @1janelle, if you already performed the rerstart procedure as you mentioned, make sure you have already followed these steps to resolve charging issues with the tracker. I hope this helps, keep me posted.  

Davide | Italian and English Community Moderator, Fitbit


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