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‎03-17-2016 17:53

‎03-17-2016 17:53

Hello, I'm a loyal customer from New Zealand. Sadly my under warranty fitbit surge has been found faulty after charging this morning. I'm living in Auckland. Is there a office located in auckland i can talk to??? The only phone number is from USA.

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‎03-17-2016 19:08

‎03-17-2016 19:08

You can email them

Email Support
http://help.fitbit.com/?l=en_US&cu=1&fs=ContactUs

 

But it is under warranty so you will probaly get a discount on a new one

 

Warranty is here

https://www.fitbit.com/returns

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎03-20-2016 14:20

In response to WendyB

‎03-20-2016 14:20

thank you... im using Twitter for asking them help....                       

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