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New to surge need some help...

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‎01-28-2016 16:48

‎01-28-2016 16:48

Hi all,

I'm new to fitbit and Im hoping you guys can help me with a few things.

I'm having trouble receiving messages. Whenever I receive a text message on my surge it just says new message but I cannot read it. I'm using a Samsung s5 active and I've tried updating them, rebooting my fitbit and rebooting phone but still havin the same problems. In setting I've looked around and switched a few things but still no luck.

Also I have my heart rate indicator turned off because I don't like the light on my skin 24/7 (paranoid much?) . Does this affect the calories burned reading or anything other features accuracy when the heart reading is shut off?

Appreciate any tips or help you guys can give me!
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‎01-28-2016 23:06

‎01-28-2016 23:06

@Kerpowski wrote:

Also I have my heart rate indicator turned off because I don't like the light on my skin 24/7 (paranoid much?) . Does this affect the calories burned reading or anything other features accuracy when the heart reading is shut off?

heart rate increases when you have activities.

when you have activities, you burn more calories.

no heart rate, no calories consumption computed.

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