12-17-2016
14:37
- last edited on
12-19-2016
16:14
by
ErickFitbit
12-17-2016
14:37
- last edited on
12-19-2016
16:14
by
ErickFitbit
I have same problem started today with my surge and not picking up calories burnt eather
Moderator edit: edited title for clarity
Best Answer12-19-2016 16:18
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
12-19-2016 16:18
@Roadragemustang I recommend restarting the Surge and also checking your online Dashboard to confirm if the calories are syncing over to that as that is where your mobile device gathers it's information from.
12-19-2016 16:37
12-19-2016 16:37