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Over counting floors

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‎02-04-2016 11:58

‎02-04-2016 11:58

My surge is over counting flights of stairs. I've climbed 2 and it's recorded 8. That's throwing out calories too. How do I correct this?
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‎02-04-2016 13:24 - edited ‎02-04-2016 13:24

‎02-04-2016 13:24 - edited ‎02-04-2016 13:24

No, it's not throwing out your calories since the floor count plays no part in the calorie calculations.

 

Theres not a lot you can do about this, the altimeter that estimates floors will react to whatever the atmosphere around it does. It can't tell the difference between a pressure change due to floor climbed or a pressure change due to the wind blowing so it counts both. This is just one of the limits of the technology in use I'm afraid.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

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