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Surge double counting all activity

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‎02-02-2016 11:32

‎02-02-2016 11:32

Hi guys,

Has anyone come across a fitbit double counting all activity? Whether it's auto logged that ive been walking, ive manually logged something that i did when it wasn't on my wrist or whether it's something I've used the GPS for it seems to be adding two activities to my history.

This started on the 23 December.

Anyone know how to fix it?

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‎02-04-2016 20:04 - edited ‎02-04-2016 20:05

‎02-04-2016 20:04 - edited ‎02-04-2016 20:05

Welcome to the Community @Spotty1295! It's nice to have you on board! This may have an easy fix. You can try to force quit all the open apps and restart the app. Also, think that you can check if your app is up to date. 

 

I hope this helps. Keep me posted! 🙂 

Lucy | Community Moderator, Fitbit

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