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Problem with surge strap

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‎12-22-2016 04:03

‎12-22-2016 04:03

I have a Surge which I bought last January in France from Decathalon. Sadly the strap is coming away and would like to know the procedure to replace within the guarantee. I live in France

 

Thanks from a loyal user

 

Merci XX

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‎12-22-2016 06:43

‎12-22-2016 06:43

The first step is to contact customer support via one of the options in the following link:

 

Contact.fitbit.com 

 

They will guide you through the process.

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