Re installing my surge.

[Gazb]

I’ve just got a new iPhone 6s. Silly me, I removed my surge from the app on my old phone. How do I re install it on my new phone? 

[WendyB]

This should help

http://help.fitbit.com/articles/en_US/Help_article/1873

[Gazb]

Thanks Wendy. Got it going now. 

[YojanaFitbit]

Hey there, @Gazb! Welcome to the Family! 

You have some excellent steps to try! If you found any of those steps useful let's mark @WendyB's post as the solution. Marking posts as solutions is a great way of thanking another community member, while also highlighting their solution; so that it may be discovered more easily by other community member's facing the same questions or issues as you. You can read more about Accepted Solutions.

If this didn't resolve your inquiry, I’ll be more than glad to lend you a hand with that!

Please keep me posted!

[Gazb]

Thank you for your recommendations. Turns out the problem was that I still had the Bluetooth on on my old phone. So that was interfering. Once I switched that off my surge paired straight away with my new phone.
I am having another problem though. My surge drained from full charge in 12hrs the other day. I went through a few settings and switched off all day sync. Now it’s better but still only two days and the battery is down.
The surge is a brand new warranty replacement. But only for the strap coming off.

Sent from my iPhone

[YojanaFitbit]

You're very welcome @Gazb thanks for updating the thread! 

Glad to know that you're able to pair your tracker to your Fitbit Account. About the issues with the battery, please try these steps to confirm that the tracker have updated the firmware version correctly. Thanks for the troubleshooting steps you've tried, you can also take a look of these tips to help your Fitbit's battery life and check the correct way to charge it and for how long too. 

If the issue persist, please confirm how many hours a day you're tracking exercises using GPS option.

Keep me posted.