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Red LED light wont shut off on Surge

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‎06-14-2016 18:44

‎06-14-2016 18:44

The red LED light is on, on my Surge. I have updated it with the latest android update and tried restarting the app and my surge and its still on. Should i be concerned. Any help would be appreciated.

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‎06-15-2016 07:45

‎06-15-2016 07:45

It does normally suggest a hardware fault. You could contact customer support to see if they can see more from the server side:

 

contact.fitbit.com 

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