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Replace Surge

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‎02-10-2016 11:21

‎02-10-2016 11:21

I plan to replace my Surge with a new one. What procedure do I follow to sync the new Surge.
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‎02-10-2016 11:39

‎02-10-2016 11:39

@Judd To set up a new Fitbit tracker on your account follow the how to set up a replacement tracker instructions.

 

Please remember to take a moment to mark the post that best answers your question as the Accepted Solution and Vote for posts that are useful or provide quality content.

 

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3 REPLIES 3

‎02-10-2016 11:39

‎02-10-2016 11:39

@Judd To set up a new Fitbit tracker on your account follow the how to set up a replacement tracker instructions.

 

Please remember to take a moment to mark the post that best answers your question as the Accepted Solution and Vote for posts that are useful or provide quality content.

 

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‎02-10-2016 12:35

In response to SunsetRunner

‎02-10-2016 12:35

Thank you. Judd

Sent from Judd's iPad
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‎09-26-2016 18:54

In response to SunsetRunner

‎09-26-2016 18:54

Hi,

I got a replacement Surge as my old one the band broke. I want to set up my replacment Surge to the same account. When I follow instructions and get to the "Devices" screen on my Fitbit Dashboard, the Fitbit app tries to sync (I assume) with my  previous Surge which I don't have anymore. I try to click on the "+" icon to add my new Surge but all I get is the device busy message. I have followed the various instructions posted but none seem to work. Can anyone help please?

Mike

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