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Replacement Surge

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‎11-07-2017 13:42

‎11-07-2017 13:42

I recieved my replacement surge and went to fitbit .com/setup.  I connected my replacement surge and then nothing hsppened.  The screen said setu complere, however, the surge went blankhow What am I doing wrong?

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‎11-07-2017 20:14

‎11-07-2017 20:14

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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