help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Replacement Surge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-13-2018 14:38

‎08-13-2018 14:38

Hopefully some of you can help, I will try and keep this simple , please more for my benefit, got a replacement Surge and would like to retain all data from old Surge , also strugling to work out how to set up replacment watch

 

Hope all makes sense

 

Alister

Best Answer
0 Votes
1 REPLY 1

‎08-14-2018 00:03

‎08-14-2018 00:03

To set up your replacement go into the account section of the app (the icon looks like a business card).

 

Select "set up a device" and then select "Surge". It will ask you if you want to replace your existing Surge. Just say yes and follow the prompts.

 

All your data, settings, badges etc will be retained.

Best Answer