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Resting heart rate tracking

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‎12-31-2016 08:42

‎12-31-2016 08:42

Hello! I've had my Fitbit Surge for about a week now and I love it. The only problem is there has only been one day that the app has tracked the full day even though I wear it all the time. The appl pretty much only shows my heart rate while I sleep, but not during the daytime. Help please? 

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‎12-31-2016 11:14

‎12-31-2016 11:14

It may be how you are wearing the unit.  See the help info here and maybe the suggestions will help.

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Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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‎12-31-2016 11:20

In response to wtksk8r

‎12-31-2016 11:20

I've already read that. I'm sedentary all day because of my desk job, so I
wear it one finger width above my wrist bone. In the morning after I wake
up I listen to music through bluetooth speakers. It seems after about that
time it never starts tracking in the app. (However the watch itself is
always current and accurate)
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