06-03-2016 01:16
06-03-2016 01:16
06-03-2016 04:38
06-03-2016 04:38
06-03-2016 07:55
06-03-2016 07:55
06-03-2016 11:31
06-03-2016 11:31
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06-03-2016 13:08
06-14-2016 04:43
06-14-2016 04:43
@Monkey1988 A warm welcome to our Fitbit Community! It's weird that your Surge got frozen when you tried to update it. I'd like you to try restarting your tracker as advised in Meylin's post in order to get your tracker refreshed internally. Once this has been done, try to sync it one more time.
Keep me posted on the outcome my friend and I'll be around!