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Software Reset

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‎07-29-2017 13:24

‎07-29-2017 13:24

The only activity suddenly showing on my Surge is "Run".

I have turned the Surge on and off twice hoping my other activities would reappear but no luck.

No amount of swiping or button pressing has worked.

In fact the only thing the Surge will do now is tell time and when I press "Home" - take me to "Run".

No other buttons bring app any other menus.

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‎07-29-2017 21:29

‎07-29-2017 21:29

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support. Let them know what you have tried to resolve this issue
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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