08-18-2018 08:58
08-18-2018 08:58
Yesterday when I woke up my Surge had not tracked any Sleep, but said I had taken 16,945 Steps and gone 8.88 Miles, all while sleeping. My stats did not change through the day from there as I walked or worked out. No additional Steps, Cals, etc. I also wouldn't track my Heart Rate. I shut down and fully re-charged the battery. This morning was even more impressive. Again, nothing for sleep logged, and heart rate isn't working. But while sleeping I took 115,617 Steps, went 60.7 Miles (which seems to be a huge disconnect between steps and miles), burned 7,677 Calories, and did this all in the span of 194 Minutes, without ever going downstairs - 0 Floors. Before a couple of days ago everything was fine. Anyone?
08-18-2018 09:30
08-18-2018 09:30
Is the Fitbit near a vibration source like a fan, dehumidifier, or even a computer CPU? It can see the vibration as steps and add false steps.
You can enter a driving record to get rid of them
https://help.fitbit.com/articles/en_US/Help_article/Can-I-delete-data
Wendy | CA | Moto G6 Android
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08-18-2018 14:06
08-18-2018 14:06
Wendy - I have a ceiling fan that is on at night, but that's been the same every night since I've owned this Surge (over 2-years). These mystery steps and miles have just been over the past 2-nights. I'm a restless sleeper, but..... Very odd.