03-06-2016 02:56
03-06-2016 02:56
03-06-2016 03:35
03-06-2016 03:35
If you still have your recept either take it back to the store where you bought it or contact Fitbit support.
04-30-2016 17:15
04-30-2016 17:15
Welcome @GemmaT! You can contact our Support friends at the following phone number. (877) 623-4997 M-F 4am-8pm // Sa,Su 6am-5pm (PT). I'm pretty sure they'll give the hand you need on this.