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Surge Battery

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I have not used my surge for 8 months. It was packed away during a move and recently unpacked it. It was in perfect working condition before and packed away safely. After attempting charge the fit bit shows warning battery sign when I unplug the fit bit and immediately dies! Surely this is not a coincidence? Absolutely nothing has affected the fitbit and use has not been an issue however now it decides that it cannot charge? I spent over $300 on this and now am I to presume my only option is to buy another watch?

 

Before a fitbit mediator comments please do not patronis me with links on how to restart it. I have read through many forums on this and understand that most people have resorted to replacing the battery themselves via ebay and YouTube tutorials. 

 

Genuine help would be appreciated. 

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3 REPLIES 3

I'm sorry but you wont like this either. When these batteries are not charged for a long time it kills them

Google has some tips about reviving

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Wendy | CA | Moto G6 Android

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The same thing happened to me.  I stopped using the surge for a while and then it wouldn't work when disconnected from the charger.  I don't recall reading any warning about this.  I will not buy another Fitbit of they suffer from the same issue. 

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Is this an issue with every Fitbit?

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