04-14-2020 19:14
04-14-2020 19:14
I have not used my surge for 8 months. It was packed away during a move and recently unpacked it. It was in perfect working condition before and packed away safely. After attempting charge the fit bit shows warning battery sign when I unplug the fit bit and immediately dies! Surely this is not a coincidence? Absolutely nothing has affected the fitbit and use has not been an issue however now it decides that it cannot charge? I spent over $300 on this and now am I to presume my only option is to buy another watch?
Before a fitbit mediator comments please do not patronis me with links on how to restart it. I have read through many forums on this and understand that most people have resorted to replacing the battery themselves via ebay and YouTube tutorials.
Genuine help would be appreciated.
04-14-2020 21:03
04-14-2020 21:03
I'm sorry but you wont like this either. When these batteries are not charged for a long time it kills them
Google has some tips about reviving
Wendy | CA | Moto G6 Android
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12-28-2021 21:11
12-28-2021 21:11
The same thing happened to me. I stopped using the surge for a while and then it wouldn't work when disconnected from the charger. I don't recall reading any warning about this. I will not buy another Fitbit of they suffer from the same issue.
12-28-2021 21:13
12-28-2021 21:13
Is this an issue with every Fitbit?