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Surge Buckle Broken

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‎07-21-2017 05:28

‎07-21-2017 05:28

Hi all,

Does anyone know how I can get a replacement buckle (the little plastic bit of the strap that holds the loose strap in place once it's done up)?

 

I'm in the UK, the Fitbit store doesn't have it, Amazon doesn't have it (well actually they have one but the watch pictured is definitely NOT the surge.

 

Any ideas?

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1 REPLY 1

‎07-22-2017 08:13 - edited ‎07-22-2017 08:15

‎07-22-2017 08:13 - edited ‎07-22-2017 08:15

Hope you’re having an amazing time on the Forums, I’m really glad that you’ve joined us @TheRiddler1976. Cat Happy

 

This is a really good question, I'm glad you've post your inquiry here! I've requested to our a Support team to create a case on your behalf so they can help you with this. I'm sure they will be glad to help. You should soon receive an email from Customer Support at the email you used to register with the Community forums.

 

I'll be around! Woman Very HappyHeart

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