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Surge Button (top tight) doesn't work

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Has anyone else had this happen? Can anyone suggest a fix? I have rebooted fitbit, phone, resynced already.
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Welcome to the Community @WendyWalker! If you had restarted your tracker as instructed here and it still not working, please be sure to reach out to our Support Team. I know that they're always happy to listen to your experience and provide different options for you, if needed!

 

Let me know the outcome.

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