05-21-2017
06:12
- last edited on
05-27-2017
08:41
by
YojanaFitbit
05-21-2017
06:12
- last edited on
05-27-2017
08:41
by
YojanaFitbit
My distance tracking is not working properly. For instance I have just done 45 mins at a reasonable fast pace and my fitbit says i've only done just over two miles. Any advice? Not sure what can be done!
Moderator edit: Clarified subject
05-27-2017 08:40 - edited 05-27-2017 08:43
05-27-2017 08:40 - edited 05-27-2017 08:43
Hi @LogicalHarm, it's nice to see you around! That's odd! How are you tracking this activity? To track distance it's best to use the option "Walk" o "Run" from your Surge, since Multisport will use the GPS information to calculate in a better way distance. Also please restart your Surge a couple of times and try it again, even if you're using the automatic recognition of activities (SmartTrack); I'm sure it will do the difference!
I'll be around!
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