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Surge Life expectancy?

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‎09-06-2017 00:33

‎09-06-2017 00:33

I have been using my Surge daily for 16 months and I walk around 50 miles a week.  It has recently started to act strangely, first of all I could not swipe between screens so I reset it.  Then it recorded that I only did a 7 mile run instead of 10 miles, the step count since then does not seem to work properly and then today, it said my heart rate was 65 beats when I had walked for 25 mins, 2 miles and was out of breath.  Is the Fitbit on its last legs?  I would certainly expect it to last longer than 16 months!  I keep resetting it with increasing frequency, but I don't feel I should have to do this.  Any advice / suggestions / help greatly appreciated.  Thanks  🐵

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‎09-06-2017 08:29

‎09-06-2017 08:29

Many here have reported that a complete power run down fixes these gremlins. You need to drain it down to a blank screen for a day or so before recharging.

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