help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Surge Resurrection

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-27-2016 14:03

‎02-27-2016 14:03

I haven't had my Fitbit search for very long, and I've noticed that the screen has a lot of nicks and scratches as well as the band is cracked and broken. I was looking to see if maybe the band could be replaced even with a different color but hadn't come across that option. I know that it is before my one year where's the warranty might replace if need be. Anyone have some Advice!!
Best Answer
0 Votes
2 REPLIES 2

‎02-27-2016 14:26

‎02-27-2016 14:26

No, the bands are not replaceable on the Surge. As you say, however, the warranty will cover you for the first year.

Mike | London, UK

Blaze, Surge, Charge 2, Charge, Flex 2 - iPad Air 2, Nokia Lumia 925 (Deceased), iPhone 6

Take a look at the Fitbit help site for further assistance and information.

Best Answer
0 Votes

‎02-29-2016 09:56

In response to MikeF

‎02-29-2016 09:56

Well thats boring... Ok, thanks.. for some reason I thought the screws in
the back ment I could switch them.. Sad face..
I better reach out to them before I forget... again..

Thanks..
Best Answer
0 Votes