04-29-2017
12:37
- last edited on
05-03-2017
10:43
by
YojanaFitbit
04-29-2017
12:37
- last edited on
05-03-2017
10:43
by
YojanaFitbit
Hello! I have read many older posts on getting the Bike Mode on my Surge. I have Bike set in my Exercise Shortcuts, on my Fitbit web App. I have recently synced and reset my Surge. My problem is that it still doesn't show up on my Surge? Firmware version: 16.34.5.14. Thanks for any help!
Moderator edit: Clarified subject.
Answered! Go to the Best Answer.
05-03-2017 10:42
05-03-2017 10:42
I've noticed you are new around @hkphooie, so let me give you a warm welcome to our Community.
Thanks for trying those steps and doing some research about the issue, you did a good job. This is very odd, would you mind changing the Bike activity on your Dashboard for a different activity, like Pilates or any other (you might try to use the computer if you have the option); and then sync your Fitbit Surge. Check if your Surge changed the activity in your Surge Shortcuts. If so, change it back to "Bike" and sync it again. If not, try to restart your Surge a couple of times. This should do the trick!
Give it a shot and let me know if that works!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
05-03-2017 10:42
05-03-2017 10:42
I've noticed you are new around @hkphooie, so let me give you a warm welcome to our Community.
Thanks for trying those steps and doing some research about the issue, you did a good job. This is very odd, would you mind changing the Bike activity on your Dashboard for a different activity, like Pilates or any other (you might try to use the computer if you have the option); and then sync your Fitbit Surge. Check if your Surge changed the activity in your Surge Shortcuts. If so, change it back to "Bike" and sync it again. If not, try to restart your Surge a couple of times. This should do the trick!
Give it a shot and let me know if that works!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.
05-04-2017 19:22
05-04-2017 19:22
Definitely did it!
Thank you so much for your help!
05-05-2017 10:35
05-05-2017 10:35
You're welcome @hkphooie!
Feel free to come back at any time, in case that you have questions about your Fitbit; or you can just hand around, there is plenty information here and new ways to make friends.
Please take a moment to visit our Discussions board where you will find other members sharing their experiences and tips. This is a really good way to stay motivated towards your goals. In case that you haven't do so, check it out! You might be interested in these topics: Saturday Humor or Looking for Fitbit Friends? Find some here!
Hope you enjoy your rides!
Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.
Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.