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Surge battery life

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‎02-28-2020 23:06

‎02-28-2020 23:06

Having purchased a surge less than 3 years ago for just under two hundred pounds the battery needs charging after about 4 hours. When I complained about it to Fitbit they basically laughed at me offering me 25% off a new Fitbit.  Why would I ever purchase from them again if the original is so bad and they won't offer me any kind of replacement. 

 

I have seen seen a lot of people have written about the same problem ? Can I ask if anyone received any better response from Fitbit 

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‎03-02-2020 12:54

‎03-02-2020 12:54

The warranty s very clear its for a year unless overseas in some area its two years.

Warranty

 

Mine lasted 3 years until it died as well. I didn't even ask as it was out of warranty

 

 

Community Council Member

Wendy | CA | Moto G6 Android

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