Surge buttons don't work

[Mad46]

Why would I buy another Fitbit when this one has been replaced 3 times and now the buttons don’t work. 

Moderator edit: Updated subject for clarity 

[SteveH]

I take it that's a rhetorical question.

[Mad46]

You offer no solution, I’m 72 years old. 

[WendyB]

You didn't ask for a solution. You just made a statement

[Mad46]

I’m in the process of buying a new tracker, any suggestions, Watches last for many years 

not a few. 

[Mad46]

I’m in the process of buying a new tracker, any suggestions, Watches last for many years 

not a few. 

[Crazy-Fritter]

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@Mad46wrote:

Why would I buy another Fitbit when this one has been replaced 3 times and now the buttons don’t work. 

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You wouldn't..... and neither would anyone else in their right mind 😱😉

[YojanaFitbit]

Hi everybody! Thanks for your participation on the Forums @Mad46 and @Crazy-Fritter. 

Thanks for your feedback, your comments are really helpful. 

@Mad46 If you're thinking on getting another tracker, we're always working to streamline our offerings as we introduce new products. If you're looking for a new device, we recommend considering Ionic. Ionic is a motivating timepiece packed with fitness guidance, health insights, music storage, apps, and more. You can learn more about https://www.fitbit.com/ionic.

As our customer support advised you can also go to this link to compare trackers and find the right fix for you.

BTW @WendyB and @SteveH nice to see you here.

I'll be around.