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Surge charging cable

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I recently got a surge and when I tried to set it up the charger kept coming out and wouldn't sit in there properly and now when I try to charge it the charger always falls out and I have to try and keep it in the same position as I put it down so it will still charge.... Is this normal? Thanks!
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no it should click into place. 

 

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Wendy | CA | Moto G6 Android

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Thank you!
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