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Surge keeps saying "Not Connected"

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So, my surge connects and syncs to my phone fine. When I first got it, I synced the Bluetooth Classic to my phone so I could play music. I've since turned this off and removed it from bluetooth devices on the phone. However, frequently when I hit the left button on my watch to bring up the menu, it goes to a message that says "Not Connected" and has music notes on it. I don't no how to turn this off and keep it from trying to connect to Bluetooth Classic. The option is off in the menu and it's removed from my phone. Is there a way to reset this option?

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It's great to see you around @SunsetRunner! Heart

 

If you're still having issues connecting the Music Control feature with your phone, please note that you will have to pair Bluetooth Classic again with your phone, check this master post from @DerrickS, it has also some information on how to use it. Before to reconnect it, restart your Surge by pressing and holding the left and lower right buttons until the tracker dims and you press any button to bring it back on.

 

It should fix the "Not connected" issue, now about the battery life while using the feature, it'll depend on how often you use it.

 

Please keep me posted it! I'll be around. Smiley Very Happy

 

 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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To give further information, I decided to remove the Bluetooth Classic because I barely used the music sync option and it drains the battery twice as quickly.

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It's great to see you around @SunsetRunner! Heart

 

If you're still having issues connecting the Music Control feature with your phone, please note that you will have to pair Bluetooth Classic again with your phone, check this master post from @DerrickS, it has also some information on how to use it. Before to reconnect it, restart your Surge by pressing and holding the left and lower right buttons until the tracker dims and you press any button to bring it back on.

 

It should fix the "Not connected" issue, now about the battery life while using the feature, it'll depend on how often you use it.

 

Please keep me posted it! I'll be around. Smiley Very Happy

 

 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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