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Surge no longer swipeing?

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‎08-22-2019 17:39

‎08-22-2019 17:39

why is my Surge no longer responds to finger swipe? pls help

noel

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2 REPLIES 2

‎08-22-2019 23:54

‎08-22-2019 23:54

In the hope that it's just a software glitch, I would try restarting the Surge using this procedure: Help article: How do I restart my tracker?

 

If that doesn't work then it may be a hardware problem and it would be best to contact customer support. If they can't fix it then they can check your warranty status and advise on your options: contact.fitbit.com 

Best Answer

‎08-23-2019 01:00

In response to SteveH

‎08-23-2019 01:00

Thank you Steve for taking the time to reply..

unfortunately I think my device has an expired warranty and the glitch is now internal to the system..

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