Surge no longer sync

[Corey76]

My surge no longer sync 

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?
• if none of that works then contact customer support: contact.fitbit.com

[RistinK]

I am struggling as well!!! All month long in order to get to synch I have to: turn on/off bluetooth, on/off location, be on wifi, uninstall & reinstall Surge, typically connect surge to my laptop. Seems ridiculous to have all these steps EVERY time I use my watch!!! Worked yesterday after 40min of dinking with it, app is UTD & today same effin' drama. Plus fitbit no longer seems to respond to direct tweets on Twitter!! What the heck?!?

[Splash_Norbi]

I also struggle with my watch. Not connected to the phone, I have already installed the program again, and then removed the device from the application. Right now my phone doesn't recognize the tracker. I am thinking that Bluetooth is broken or centrally disabled? ... Unfortunately, no other device can see it.