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Surge not charging

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‎04-05-2016 02:29

‎04-05-2016 02:29

Around May or June of last year I emailed the company about my original Surge just turning off or it would go into reset mode and have the little diamond on the screen for a hour or more then turn off so they replaced it in August. . . Now my replacement surge is not holding a charge after being on the charger 12 plus hours. . . Has anybody else had these type of issues
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‎04-05-2016 11:45 - last edited on ‎01-29-2026 07:48 by Fitbit Moderator

‎04-05-2016 11:45 - last edited on ‎01-29-2026 07:48 by Fitbit Moderator

Hi @MzOneal2014 welcome to the Forums! Smiley Very Happy Sounds too bad that you are getting these issues with your second Surge. Smiley Frustrated But don't worry, let me suggest you to take a look of this article which has helpful tips to make the battery of your Surge last longer. 

I'll be around if you have more questions! 

Heydy | Community Moderator, Fitbit
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