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Surge not syncing.

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‎06-05-2016 17:51

‎06-05-2016 17:51

So after some digging I learned that syncing isn't working with many Android devices that have the 5.0 update. Please tell me there's a fix coming real soon for this. I'm not a fan of working out with a laptop strapped to my hip. Would much rather use my phone. Thanks.

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‎06-06-2016 07:33

‎06-06-2016 07:33

Hey @Yamil welcome to the Community! sounds pretty weird that your Surge is not syncing with your Android device. First of all, please make sure you have the most updated operation system installed on your Android phone. If so, then I suggest you to take a look of @AlejandraFitbit post and follow those tips to make your Fitbit syncs.

 

Let me know if that works! 

Heydy | Community Moderator, Fitbit
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