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Surge not syncing

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‎01-19-2017 17:44

‎01-19-2017 17:44

Recentmy, I have had issues with my surge not syncing. I know it is not a issue with my phone.  The surge is not sending any Bluetooth signal.

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1 REPLY 1

‎01-20-2017 01:24

‎01-20-2017 01:24

The first thing to try would be a restart of your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work.

 

If that doesn't fix it then there are some more suggestions in this help article:

 

http://help.fitbit.com/articles/en_US/Help_article/1866 

 

 

 

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