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Surge replacement band

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‎06-01-2016 20:59

‎06-01-2016 20:59

Anyone know where I could possibly get a replacement band for my Fitbit surge, it started to crack and come apart at the screws?
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‎06-01-2016 22:49

‎06-01-2016 22:49

there are around 10 000 messages about this topic

 

NOT POSSIBLE

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‎06-02-2016 00:54

In response to SunsetRunner

‎06-02-2016 00:54

i had to use some superglue as both side cracked on mine at different times

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‎07-26-2016 04:27

In response to jmritson25

‎07-26-2016 04:27

@Elm121696 @jmritson25 A warm welcome to our Fitbit Community! So sorry to hear that your Fitbit Surges have developed a crack. The band can't be replaced since it is only one piece with the tracker. However, my best advice for you is to contact our Customer Support team so they can review your options and get this problem resolved.

 

@SunsetRunner Thanks for your feedback my friend. I'll pass forward your feedback so it can be taken into consideration and this helps us to keep improving our products and services once reviewed by our development team.

 

I'll be around if more questions arise my friends! Smiley Happy

JuanJo | Community Moderator

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