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Surge screen keeps going blank

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‎04-26-2016 07:59

‎04-26-2016 07:59

I've had the surge since Dec 2015 and the screen all of a sudden started going blank or having half the screen showing and the back light is always on dim. Anyone have any idea what could be happening and how to solve this problem?
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‎04-26-2016 10:00

‎04-26-2016 10:00

Try a restart. Sometimes doing it a few times helps. 

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help
Email Support
http://help.fitbit.com/?cu=1

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Community Council Member

Wendy | CA | Moto G6 Android

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